How To Order Products

Regional Sales Representatives

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Easy Ordering Options

Phone:	(603) 327-0600
Fax:	(603) 327-0601
Mail:	29 Northwestern Drive Salem, NH 03079-2838 USA
E-mail:	sales@advpoly.com

Ordering Hours

Monday – Friday, 8:30 a.m. – 5:30 p.m., Eastern Standard Time.

Payment Options

• Net 30 days upon credit approval
• C.O.D. without credit approval
• Credit Card (American Express, VISA, and MasterCard)

Shipping and Handling

• All orders are shipped F.O.B. Salem, NH
• Shipping charges are prepaid and added to the invoice
• All orders are shipped UPS Ground unless specified by customer

Purchase Terms and Limiting Conditions

All orders are subject to the following terms and conditions. Advanced Polymers, Inc. (API) is not responsible for the use of any of the information contained, or any product mentioned, in this document, and you must make your own determination of its suitability and completeness for your own use, and you should conduct your own testing. All expressed and implied warranties, including any implied warranty of merchantability and fitness for a particular purpose and warranty arising out of the parties’ course of dealing are hereby disclaimed by API. The products are being sold “As Is.” API shall not be liable for any incidental or consequential damages. Nothing herein shall be construed as a license or sublicense to operate under any API or third party owned patent or as a warranty against infringement of any patent. By placing an order for any of these products and/or by accepting their delivery, the purchaser agrees to the above waivers.

TOOLING. Any and all tooling (including but not limited to molds) manufactured by Advanced Polymers, Inc. from engineering charges paid by Purchaser is proprietary to Advanced Polymers, Inc., as is the development, design and use of the same. Ownership interest in said tooling is retained by Advanced Polymers, Inc. Molds paid for by Purchaser shall not be used in the manufacture of another Purchaser’s product.

ACCEPTANCE. The terms expressed herein shall be binding on Purchaser without addition or alteration. API rejects any additional or altered terms that may be proposed by Purchaser, and no modification shall be effected by Buyer’s Purchase Order or other forms stipulating different conditions. The Purchaser shall be deemed to have accepted these terms and conditions (and objections to any terms and conditions shall be deemed waive) if API does not receive notification, in writing, within ten (10) days of receipt of this document. No modification of this Agreement shall be of any force or effect unless in writing and signed by both parties.

RETURN OF PRODUCT. Purchaser shall have the right to inspect Product within 30 days of receipt thereof. Purchaser shall notify Advanced Polymers in writing within 30 days if Product does not meet specification, and Purchaser shall return defective Product to Advanced Polymers. If Advanced Polymers is not notified within the allowed period of inspection set forth above, such Product shall be deemed to be accepted by Purchaser and Purchaser shall have no further recourse. API may agree to accept product back where Purchaser made a mistake and ordered the wrong part or the Purchaser ordered too much of the Product, provided that the order was received by the Purchaser not longer than forty-five (45) days from the date of the request to return product. Under no circumstances shall trial kits or custom run orders be returnable. This includes standard shrink tubing that has been custom-made or cut to any length other than our standard 50” length. If approval has been granted to Purchaser to return the Product to API, the product must be returned: (1) In the case of balloons, in the vials the balloons were sent in, in the original labeled plastic bags; (2) In the case of shrink tubing or extrusions, the inner poly-sleeve cannot have been opened, and the original label must still be on the package. If the seal has been cut, API will not accept the return. If the product is returned, it must be packaged similar to the way it was packaged by API in order to protect the contents from being damaged. If, upon receipt at API the product is found to be damaged, then no credit or partial credit (as applicable) will be issued. The Purchaser shall be responsible for all costs associated with shipping to and from API. Large orders of stock or standard items may be returnable; however a minimum re-stocking charge of $150.00 will apply.

GOVERNING LAW. This Agreement, and its terms and conditions, shall be interpreted under and governed by the laws of the State of New Hampshire without regard to New Hampshire’s conflict or choice of law rules. Purchaser agrees that any action at law, suit and equity or other judicial proceeding with respect thereto must be brought and maintained in the federal or state courts of record situated in the State of New Hampshire.